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Field Focus Where Service Meets Strategy

i4T Business Blog

Tips, insights, and stories you need to get inspired, kickstart, manage, and grow your trades and services business.
Trends That Will Shape the Field Service Industry in 2026

If you run a trade or field service business in Australia, 2026 is shaping up as a

How Field Service Businesses Can Manage Holiday Season Scheduling

The phones don’t stop, the air-con’s working overtime, every second customer wants it done “before Christmas, mate”…

Construction vs Service: Why Your FSM Setup Shouldn’t Be the Same

If you’re running a trade business in Australia, there’s a good chance you’re juggling two very different

How Do I Use AI to Prioritise Work Orders in Field Service?

Every field service business eventually hits the same wall: too many jobs coming in, not enough hours

Which AI Tools Actually Save Tradies Time?

Quick answer: AI tools that make the biggest difference in real trade businesses are: AI job scheduling

Field Service AI in the Real World: 12 Use Cases You Can Ship This Quarter

If you’ve spent any time around the tools lately, you’ve probably heard everyone talking about AI. Some

Cash Flow for Field Service: Deposits, Milestones & Progress Claims

Most tradies don’t go into business because they love spreadsheets and cash flow forecasts. You start because

What Is Good FSM Data? 15 Fields That Improve Scheduling

When you’re running a field service business, your day can go off the rails very quickly: wrong

Which KPIs Actually Matter for Field Service?

Keeping a field service business running smoothly isn’t just about completing jobs. It’s about running an operation

What Should My Quote Include to Win More Jobs?

If you’re a tradie in Australia, you already know how competitive the market has become. Clients aren’t

How Do I Build a Preventive Maintenance Plan Clients Will Buy?

Quick answer: Clients say yes to a Preventive Maintenance plan when it is clearly tied to their

CRM for Tradies: From Missed Calls to Booked Jobs in 5 Steps

If you’ve ever come home after a long day on site, only to find a handful of

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